This is a virtual panel discussion on the introduction to GovTech, where speakers will explore how governments can integrate advanced and emerging technologies into their workflows to improve public service delivery in ways that enhance responsiveness, inclusivity, and transparency.

Speakers: 

Julia Stoyanovich, Associate Professor of Computer Science & Engineering and of Data Science, Director of the Center for Responsible AI, New York University

Aaron Maniam, Fellow of Practice and Director, Digital Transformation Education Programme, Blavatnik School of Government, University of Oxford

David Eaves, Co-Deputy Director and Associate Professor in Digital Government at the UCL Institute for Innovation and Public Purpose, University College London 

Moderator: Yasar Jarrar, Managing Partner, Gov Campus (International Advisory Group), International Advisory Group

Governments have integrated technology into public service delivery for years. The next decade presents a new wave of possibilities with GovTech. GovTech – short for government technology – is the design and application of technological products and services in public institutions to improve public service delivery. As such, GovTech has enormous potential to create a more responsive, inclusive, transparent and better performing public sector that better meets the needs of citizens. 

This era of governance with GovTech is poised to redefine the future of government and governance. With rapid advancements in artificial intelligence (AI), Blockchain, data analytics and other emerging technologies, the world is entering a transformative phase where governments can go beyond modernization and begin to fundamentally redesign operations, interactions and impact.

In this global virtual session, participants will discuss how GovTech can reshape governance, enhance public services and improve lives worldwide. This session dives into how technology can empower communities, create more accessible and responsive public services and drive smarter, data-informed decision-making. It will explore how GovTech can not only streamline public services but also deepen engagement, enhance transparency and create a more inclusive, data-driven approach to governance. From digital platforms that bring government closer to citizens, to AI-powered tools that optimize resource allocation and address complex societal challenges, the possibilities are vast.